My Wife’s Kindle

“Honey, My Kindle is broken” she said. With the urgency she would have used if the house was on fire. This was at 6:00 A.M. on a Saturday, a day that I usually get to lounge in bed a little longer. My eyes were barely open.

Her Kindle was not booting up. I told her I would look at it later when I was awake and rolled over to go back to sleep. Fat chance. She said “I can’t turn it off. All it does is show me that it is loading.” So I grudgingly sat up, put my glasses on and looked at it. She was right, that little loading circle was going around and around, not doing anything but making me dizzy. I tried shutting it off to no avail.

She was having a panic attack because she had no books to read, no Facebook and no instant messaging. How was she going to survive? She said maybe she needed to go to the library to get some books. But unfortunately, the library is closed on Saturdays and Sundays. It’s going to be a very long weekend. 

She said that when I get up I should look at the website I had visited months ago to fix this Kindle the last time. I’ve looked at hundreds of websites since then but sure, I remember which website that was. I knew I wasn’t going to get any rest until I fixed the problem.

So I got up, got dressed, skipped breakfast and went on the internet to try find out how to trouble shoot a Kindle Fire. Only about 470,000 websites showed up. This is getting better and better.

They all had different suggestions, all of them guaranteed to work. But after much pressing this, sliding that or swiping something else that the sites said would definitely fix the problem, I had only managed to turn it off and on several times just to see that annoying circle taunting me, time and time again. It looks like I might be missing lunch also.

I must point out that my wife paces when she gets stressed, and every time she passed me she would ask “How are you doing?” thus destroying my train of thought.

Four hours later, I finally reached a site on my computer that asked for her password. I asked her what it was and she answered “I don’t remember it. You set it up.” My stress meter went through the roof at this point. She looked around and found four scraps of paper with multiple passwords on them, none of which were for her Kindle. It was at this point that the Kindle almost met the wall.

Continued searching revealed a 24/7/365, Amazon, tech support, website. Maybe they could help me. So I went on it and started a chat with “Carl”. He ran me through all the things I had done for the last 4 hours and said it was rather peculiar. He said he would have to put me on hold while he went and checked with someone else.

Meanwhile Donna was asking me about the hundreds of books I had gotten her, her pictures, her Facebook and her instant messaging accounts among other things. When I answered that first off, just let me see if we can get her Kindle working, she disappeared. She then returned to ask if I thought we should just go out to buy a new Kindle soon because the stores would be closing shortly. ARGAAH.

When Carl returned he asked me if I had tried the factory reset yet. I told him I didn’t know because I didn’t know what he was talking about. He told me it was very easy. I asked him about the accounts, pictures and books and he answered the books would still be downloadable from “the cloud”.

What this cloud was and where it was I didn’t know because it was fairly sunny out at this time. He said the pictures and accounts would “probably” be lost. This is tech support talk for “kiss them goodbye.” He said we would just have to log on to Facebook to get back to her account.  

We then went through what seemed like an hour of jumping through hoops with the Kindle until eureka! It started again. Of course everything was missing. I managed to find the cloud that was holding her books hostage and had to download them all, one by one. So far so good.

Off to Facebook. She has 2 accounts there because she had forgotten her password when her first Kindle crashed so I had to start her a new one. I went to log on to the one she was currently using and I asked her for her password. She again presented me with those same four scraps of paper with passwords scribbled on them again. I might have as well have been using the menu from McDonalds because none of these passwords worked there either.

So we had to set her up with her third Facebook account, notified all her contacts and download the IM APP. Eight hours after I started, my head hurts and my eyes are blurry. I was ready for bed. I still wasn’t finished but I called it quits for the day. We did eventually get her all set up.

Two weeks later she woke me up at 5:30 and said she could not get out of her “Alexa” APP, the voice application that is like “Cortana” and “Google Voice”. Here we go again………

Norb is an independent journalist from Lockport. You can find him at nrug@juno.com when he is not fixing his wife’s Kindle.

Handicapped parking

On a Facebook group I am in, “Buffalo & WNY seniors group 55 and older” there was a debate going on about Handicapped parking places.The story started with a post by someone that said “I went shopping yesterday at a local produce market. I witnessed a SUV parked on the diagonal lines between the handicapped spaces. There was a sign stating No Parking Anytime. No sticker in the window either. I asked in the store if I could speak to a manager. The cashier asked if she could help so I indicated that maybe they should phone the police. The poor girl gave me a sheepish grin & confessed that the vehicle belonged to her manager…  I was so stunned I just left.”

The post garnered 215 comments in the first 24 hours. One of the first comments was by someone named Rocky who said  ”Nevermind , it’s not your business !!” and somebody else said “I think your a busy body who is just itching for trouble. I agree with Rocky mind your business. Most who have legal handicap stickers do not really need them. This is one of the most abused privileges ever.” (Misspelling is the way they were posted)

I take offense to this. In the interest of transparency, I have a handicapped parking tag due to multiple health problems. Two of which are COPD and Peripheral Neropathy. I am mostly limited to the first floor of my house and rarely get to go out, usually only going out to doctor’s appointments. If it is too hot or too humid, I normally don’t leave the safety of my home that has the air conditioner running because I can’t breathe. If it is snowy or icy I stay home for fear I am going to fall down breaking something. I have fallen or slipped on several occasions, one time breaking my leg.

Someone stated “(This) Frustrates me, too, when someone sits in the car in a handicap spot!! Very inconsiderate of those of us who truly need the handicap spot and one isn’t available.” A person who responded wrote “I’m sure it was only for a very brief time. Maybe (they were) making a bank run or whatever.”

This is frustrating for me also. One of the times I collapsed, I was going to a medical appointment in a building on a main street. All the street parking, handicapped spots in front of the building were taken so I went to the side parking lot.

All the handicapped spots were taken there also, some of them by handicapped mini busses. They were there because the company that owns them was also in the same building. That is where the busses are parked when they were not in use. Because of this I had to park at one of the farthest spots in the lot.

After I had parked, I had to take a long walk across the sun baked, blacktop parking lot causing me to overheat. I had walked within 10 feet of my destination when my body gave out and I collapsed. This necessitated a call for a very expensive ambulance trip to the hospital.  If I was able to get a handicapped spot, I would have made it to my destination without a problem.

For some of us it is the whole difference between being able to shop and not being able to shop. I head out on a “good” day at a time the stores are less likely to be busy, only to find someone parking in the diagonal line area. This prevents me from getting in and out of my car because I need to be able to open the car door wide.

And yes, sometimes it is necessary for me to be out even on a bad day. People only see the cane I use. I see people thinking as I walk by, that I don’t look like I need a handicapped parking permit. But handicapped people are not all in wheelchairs.

According to the ADA, private businesses and public agencies must make available a stipulated number of handicapped parking spaces. They must be a minimum size and have the proper signs. The specified spaces can be used only by people with a handicap windshield placard or license plate that was issued by the state. Handicapped spaces must be located at a location that affords the shortest and most trouble-free route to an entrance of the building that is handicap-accessible.

I had discussions with my doctor about getting a handicapped hang tag for over a year.  He felt I should have one but I saw it as giving in so I told him I didn’t want one. I knew in my heart I needed one but my mind was just not ready to accept that. Finally I broke down and had him fill out the paper work. I then took it to the city clerk who issued a permit.

By the way, if a doctor signs those forms without a viable medical diagnosis to back it up or just to collect payments from Medicare or Medicaid, it is called fraud. A doctor who commits fraud can lose his or her license.

Norb is an independent journalist and blogger from Lockport, New York.

Facial Recognition

I am for the implementation of the Facial and Object Recognition System (FORS) in the Lockport schools. There I said it. I know this might be an unpopular stance but it is the way I feel. I believe an integral part of journalism is to present both sides of an issue and to write how I feel not to just agree with the prevailing opinion. I expect very little support and a lot of blow back due to my opinion but with all the articles condemning FORS I thought it was time to hear from the other side.

Perhaps the most persuasive reason to have FORS in schools is that it could make our children safer. FORS allows the software to look at it’s photographic database to identify a person and see if he or she is supposed to be on school property. It can also identify a person who is prohibited to be near a school like sexual predators, fired employees and gang members. It can then alert an armed, trained school resource officer, a Lockport city policeman or a Lockport policeman moonlighting as a school security guard to approach the unknown person to evaluate their intent.

Initial security should be to lock all the doors while school is in session so no one from the outside can get in. The doors in Lockport are being locked right now.  I know this isn’t a perfect solution because a person could wait near a door till someone opens the door so they can gain access. This also wouldn’t stop a person who is supposed to be there from committing a crime and we can’t lock all the doors from the inside due to fire and other safety concerns but FORS would add an additional layer of protection.

Facial Recognition is the highest speed biometric technology available. This has only one function and that is to recognize human faces. Forget the eye scanners and thumbprint readers, FORS currently analyzes the unique characteristics of a person’s facial images that are taken by a digital video camera. It’s the least invasive way and provides no delays and makes people completely oblivious to the process.

Whether you know it or not, FR software is out there and is currently being used right now. Facial recognition has been around in one form or another since the 1960s but recent technological developments have led to a wide proliferation of this technology.

Face recognition has been used to find missing children and victims of human trafficking. If missing individuals are in a database, law enforcement can be alerted when they are recognized by face recognition in an airport, retail store or other public space. Three thousand missing children were discovered in just four days using face recognition according to the website facefirst.com.

The best in facial recognition technology is currently available. The Apple’s iPhone X represents the beginning of a new era by using Facial Recognition Technology to unlock a smartphone. This is made possible by the cautiously running infrared and 3D sensors that work with a forward facing camera. The system’s unlock would is practically instantaneous and does not need the user to press any buttons.

But this is hardly the only example. There is the infamous Facebook facial recognition software whose power and accuracy is better than the FBI’s systems! Each time you post a photo or tag your friends on Facebook, you provide massive help for thier facial recognition algorithm.

The U.S. Customs and Border Protection began testing facial recognition technology at around a dozen U.S. airports. The New York Times reported on the use of FR for security purposes in the private sector, notably in Madison Square Garden and at the American Airlines Center in Dallas. Despite broad experimentation, there is no federal law governing the use of FR, although Illinois and Texas have laws that mandate informed consent. Whether used by governments or in private enterprise, the technology appears to be developing faster than the law.

Instead of utilizing manual recognition, which would be done by a security guard or the approved representatives not on the premises, the facial recognition technology automates the identification process and ensures its flawlessness every time without any pause.

Anyone that has a problem getting photographed by “Big Brother” might be advised to look around. There are cameras everywhere like Walmart, Home Depot and Walgreens to name a few. With the low price of digital, video surveillance systems, even my neighbors have them.

Facial recognition software can be used to quickly detect perpetrators of identity fraud. The New York Department of Motor Vehicles’ Facial Recognition Technology Program has been doing just that, with 21,000 possible identity fraud cases identified since 2010.

Aside from public usage by airports and railway stations, stadiums. There is even an adaptation of facial recognition for use in medical applications by diagnosing diseases that cause detectable changes in appearance.

Some citizens may resent the idea that the government obtains, holds, and uses their biometric data without their consent. Anyone who holds a passport or has sought a visa should not be surprised that the government at least has this information, even if the individual has not expressly consented to allow the government to retain it.

Like I said, I am for anything that has the potential to protect our children.

Norb is a freelance journalist from Lockport. His children and grandchildren have been/are Lockport students.

Old Age

I thought I would feel completely different about growing older. I thought I’d worry more about getting gray hair and the spare tire that would collect around my stomach after I had retired than I have. As I begin my 70’s, I can’t muster more than a shrug about any of those things. MEH. Last I remember I was in my 20’s so I don’t know where the last 50 years went. Instead, what I find terrifying about getting older is that I’ve totally lost the capability to comprehend what people do and why they do it.

Up until recently, more recently than I really want to confess, I didn’t know what a meme was. I had to look memes up on the internet to find out what they were and I am not really sure I understand what they are yet. It was around last week Monday, when I decided to dig deep down into my own oblivion to write this piece, that I discovered that Drake is not just a male duck.

I need a good strong drink and a  to reduce my stress every time I need to remember a password. I have trouble using the 4 remotes that control my TV that my 7 year old grandsons can use in their sleep. Remotes are bad enough. I see you can now turn your lights on and off, luck and unlock your doors and adjust your thermostat with your smart phone. I just want to make a phone call!

I also have no idea how to use Snapchat, WhatsAPP, Tumbler or Venmo, whatever those are. I have a Facebook account, mainly because I want to let people how things are going, to see how they are doing, find recipes and to promote my writing. I have a Twitter account that I only use to stay in touch with a granddaughter who is now going to school out of state.

I’m hearing that cutting back on social media is starting to be trendy, so I might just find out that I am, for one brief second accidentally on-point. We will see how long that lasts. What should I do now? Try to close up the void between the generations, or should I embrace it?

A few years ago, when I first started to sense a technological gap opening up between me and the youth, I tended to enjoy it, much like an old person who’s reached that spot in life where it’s perfectly acceptable for me to dismiss all new music as racket or trip a passerby with my cane just because.

People in a few generations behind me are now becoming parents and CEOs, and I am becoming exactly what I’ve spent the last 40 years accusing my elders of being, angrily befuddled by every new skill needed to get by in life. Give me a smart phone and strand me in a desert and I’ll most likely die there.

When I was in school, “pop culture” just seemed like a course you took for the easy credits not something that was fun, but I did pay attention because it was fun. Part of the charm of becoming an adult was that I could stop working on the oppressively boring task of having to remember trigonometry, history and the periodic table.

Now, though, it turns out that there’s even more for me to try and jam into my brain. The problem is I’ve been in an elective, educational coma for few decades, having reached my interest in modern culture. I don’t know how many Kardashians there are, nor do I care. Just the thought of trying to catch up on everything I’ve missed now is exhausting.

I’m a member of a generation that can remember a time before texting and email and chat rooms. I learned these things in slowly during my 40s, and it wasn’t a problem. I scoffed at, and even felt bad for, anyone who was older and said that they weren’t prepared to try new stuff.

We have a very negative stereotype of people in thier 70s and that stereotype is usually incorrect. Elderly people are very likely to describe the last five or ten years of their lives as the happiest years of their lives.

It may come as a surprise to some, but studies have shown that seniors are among the happiest segments of the population and they are frequently more contented than people in who are in their middle ages. Older people frequently have a very healthy sense of satisfaction that comes from their achievements. These accomplishments don’t need be great feats.

In John Lennon’s lyric, “A working class hero is something to be,” Lennon explains it succinctly. Achievements like being happily married, raising healthy and happy children, serving in the military or retiring from a company in after years of dedicated service, may see ordinary but they can be the basis of contentment in old age.

Rejection:

person using macbook
Photo by Burst on Pexels.com

I am getting up for a glass of Pepsi when I get an email. Any writer, author, or journalist knows this email moment. The notice pops up in my inbox and my heart takes a wild, insane, roller coaster ride. First, my heart goes up, way, way up, as my expectations climb. Then, it plunges because I remember just how the deck is stacked against me. I open up my email and my eyes quickly scan, looking for the words, “pleased” or “unfortunately” or “we regret”.

It gets much easier though. I have gotten quite a few rejections. In fact less than half of what I have written has been published. I take pride in the fact I have learned how to isolate someone rejecting my work from someone rejecting me as a person. There are many, many reasons why an article might not be suitable for a newspaper, magazine or blog and not one of these has anything to do with me personally.

If I get a rejection email but it is encouraging and positive, it is even worse. Maybe, just maybe if I had just been just a little better at writing or if I had changed one word in my 900 word article, it would have been acceptable.

I would like to say who the hell cares, but I do. It’s about the constant fight to advance in my craft. If the newspaper had accepted my work, that would have been it. But, seeing as they didn’t, I’m back right where I was, without any hope that I am headed towards my goal of being a respected writer.

Well, this is the part of being an aspiring writer that is much worse than the movies show. This portion really hurts. But rejection is as much an element of being a writer as writing the words onto the page. It’s as much a component of being a writer as the late night editing and the early mornings doing Facebook, Twitter, LinkedIn and Pinterest marketing. This is as much a part of becoming a writer as is every submission or every query letter.

These are the writer’s baptisms by fire, and the hot coals we have to walk across in order to make this our vocations. I have to constantly sell myself and my writing. If it were simple, everyone would be a writer. Every person that took a creative writing class would be a writer for the Associated Press. Every kid who worked on his High School newspaper would now be writing for The Washington Post. But it’s not that easy. There isn’t any clear path to my goal, no directions.

Rejections just flat out suck. It might slow me down a bit and make me question whether writing is what I really want to do but rejections won’t kill me. It’s great to be a writer the days when the words just seem to flow. It’s awesome to be recognized also, whether it is on the street in a store or in a restaurant. It’s a rush when people ask me questions about my mysterious job, when they say they enjoy my writing.

It isn’t these trouble-free days that separate the weak from the strong, the successful from wannabes. It’s not about the stress-free days. It’s about the hard days where my work is rejected or the days when I get writer’s block. No one told me the life of a writer was going to be painless. But, if I’m still standing at the end of the day, it might just be worth it.

I can’t allow my emotions to get the best of me when I receive those inevitable rejections. So I pick myself up and try again. I question, I edit and I resubmit. It’s just not about me. Those who are rejecting me are making decisions based on my commercial marketability. My personality and personal life play a very, very small part in getting published.

I don’t waste any energy anymore being angry or holding a pity party for myself. I have been to this rodeo before. I still go through rejection, but it’s healthier for my well-being and self-esteem to concentrate my energy on taking the feedback positively and utilizing the information someone gives me to grow and enhance my writing style. To focus on being a better writer.

I work on trying to hone my skills every day, writing and rewriting and rewriting again, reading the periodicals I want to work for to learn their focus and slant on the issues.

In all honesty, being published is an adrenaline high for me, an ego boost. I set my sights high and have my goals. I have to show my passion for writing and be courageous enough to bare my soul. I have to have confidence in my talent but also be willing to learn if I want a successful writer.

So I know the skyrocketing heart rate is normal when opening an email. It’s a very challenging journey that I am on. I can tell you from experience, it is well worth it. But hey, I’m 71 and have nothing to lose, so I continue learning the writing craft. And the best thing is, I will have something concrete to leave my children and grandchildren, yay!

I am a freelance journalist from Lockport.